How to manage team tasks in Telegram without losing them in chat
How to manage team tasks in Telegram without losing them in chat: connect the conversations you choose, turn a batch of messages into a task with an owner and a due date, keep a live Kanban board and get deadline reminders. A walkthrough of Tydy’s public product demo, with prices as of 8 November 2026.
Contents
Why team tasks disappear in Telegram chats
Plenty of teams already work in Telegram. Clients write there, colleagues discuss revisions there, and screenshots and voice notes land there too. The messenger is a good place for conversation. It is a weaker place to manage team tasks if the only system you have is the chat feed.
A request sits between a sticker and a follow-up that says “please check Safari too.” By the evening it is unclear who picked the work up, whether there is a deadline, or whether it was a task at all. A new person in the chat sees a history of messages, not statuses. A lead has to scroll the thread or ask out loud what moved.
Teams often discuss work in Telegram and then copy it into a separate tracker. That holds up until someone forgets to copy a message. The board then lags behind the chat, and the client asks how things are going before a card exists.
While a request lives only in the chat feed, it has no owner, no due date and no status.
There is another way to manage tasks in Telegram: build the system around the conversation, not instead of it. The product page puts it like this: “From conversation to structured work.” Tydy reads work chats in Telegram and keeps projects, tasks and their history up to date. A person makes the final call.
| A message in a Telegram chat | A task in Tydy | |
|---|---|---|
| Owner | Often unclear who is taking the work | The assignee is visible on the board card |
| Due date | Easy to lose among the next messages | The date sits on the card and in the calendar |
| Status | You have to scroll the thread | A column on the board: to do, in progress, review |
| Reminder | Nobody writes until a client or colleague asks | The bot messages the main assignee a day before, an hour before and once when overdue |
How a conversation becomes a task
The short answer: you connect the chats you choose, Tydy reads a batch of messages as one request, and it either creates a task or updates one that already exists. The walkthrough below uses the public CRM demo on the product page: the Pay button, the city filter, tasks CRM-91 and CRM-104. This is the site demo, not a customer case study.
Connect the chats where work is discussed
In the block “Tydy listens where the work is discussed” you connect the groups, forum topics and personal Business chats you add yourself. Everything else in Telegram stays out.
- Groups and forum topics, each kept separate.
- Personal chats via Telegram Business, only the ones you add.
- Text, screenshots, documents and voice notes.
The demo on the page already has the “Tydy · team” group, the “# Payments” topic and Irina Sokolova’s Business chat connected. Into Tydy come messages such as “The Pay button doesn’t work on mobile,” the file checkout-mobile.png, a 0:32 voice note asking to check Safari, and the document brief-checkout.pdf.
A batch of messages is read as one request
In the block “Several messages, one meaning” Tydy does not treat every message on its own. Messages from one person are read together. Open and similar tasks are checked before anything is created. A follow-up hours later updates the same task.
The demo shows it this way. First, someone asks for a city filter in the catalog: Moscow and Kazan to start with. Two hours later a follow-up arrives: please add Sochi too, needed by Friday. Tydy does not create a second card. It offers to update CRM-104: Sochi is added, the due date becomes Friday, and there is no duplicate.
The same idea applies to the checkout button. Marina writes that the Pay button does not work on mobile, then adds a screenshot and a voice note about Safari. That batch becomes one task, CRM-91 “Fix the pay button on mobile,” not three separate cards. Later Nina adds that payment works on Android and still fails on iPhone, and that message is attached to CRM-91 as well.
Who owns the work
Once a task has come out of the chat, the next question is who will do it. On the Kanban board assignees are visible on the cards; in the demo you see initials. A due date without a person who owns it is only a date in the text.
Deadline reminders do not go to the whole group, and they do not go to everyone mentioned in the chat. They go to the task’s main assignee in a Telegram direct message. That is why it matters to name the person who will actually close the work. For a wider look at handing work to people, there is a separate article on how to assign tasks to employees.
In the CRM-91 demo, after Marina’s messages Alex Petrov takes the work: he leaves an internal note that he reproduced the issue on iPhone and will fix it today, then moves the task to In progress. The team can see not only the thread, but who owns the card right now.
A Kanban board that stays current
In the block “The board stays current” tasks live in projects and columns, with priorities, labels, assignees and due dates. The board reflects the conversation instead of waiting for someone to copy a Telegram message by hand.
- Your own columns in each project.
- Labels, priorities, assignees and due dates.
- AI can move a card when workspace policy allows it.
The CRM demo board shows the columns To do, In progress and Review. CRM-91 “Fix the pay button on mobile” sits in progress with the Mobile label and a due date of Today. CRM-104 “City filter in the catalog” is in review, due Friday. Assignee initials are visible on the cards.
If you are choosing a board format itself, there is a broader guide to a Kanban board for teams. The point here is different: the card does not appear after someone files the chat elsewhere. It follows the conversation where the work was already discussed.
Deadline reminders in Telegram
A date on the board helps the people who look at the board. In the block “The bot reminds you before the client has to ask” Tydy messages the main assignee in Telegram when a task has both a due date and an assignee: a day before, an hour before, and once when it is overdue.
- A day before, an hour before, or both: each person chooses this in settings.
- Buttons in the message: Complete, +1 day, Tomorrow and Next week.
- One overdue message, with no hourly nagging.
- Optional quiet hours: the bot stays silent at night and reminders arrive in the morning. The demo shows quiet hours from 22:00 to 08:00.
Reminders go to the task’s main assignee. They are included on every plan, including Free. Telegram must be linked to the account for the messages to arrive.
Morning digest, calendar and overdue reports
The morning digest is optional and turned on in the bot. At 09:00, or at a time you choose, one message arrives: what is due today, what is overdue, what is waiting for review and what was newly assigned to you. If there is nothing, the bot stays quiet. In the demo the digest sits next to the CRM-91 reminder and a note about quiet hours from 22:00 to 08:00.
Next to deadlines there is a calendar: tasks on a month grid by due date, overdue items in red, with filters by project and assignee. Drag a task to another day and the due date moves, while the time stays the same.
The report shows how many tasks are overdue right now, in which projects and with whom, and which one has waited longest. Only projects you can see are counted, and access to reports is set by role.
What else keeps the work next to the task
The board and the reminders are not the only pieces that turn a chat into team task management. The product page shows a few more blocks beside them.
Work conversations in one inbox
In the block “Every work conversation in one inbox” the team reads Telegram inside Tydy: which chat, which topic, what is unread and which task a message belongs to. Groups, topics and Business DMs sit side by side. Every relevant message has a linked task. You can reply to Telegram or leave an internal note.
The demo opens the chat “Tydy › Payments”: Marina writes about the Pay button at 11:42, Nina replies at 12:10, and the message gets the chip “CRM-91 added to the task.”
The story lives next to the card
In the block “The whole story lives next to the task” CRM-91 keeps the conversation in order: Marina’s message, the screenshot checkout-mobile.png, the voice note with a Safari transcript, Alex Petrov’s internal note that the client never sees, an AI action that added the Safari label from the voice note, with Undo, and Alex moving the task to In progress.
Files stay with the task
In the block “Files don’t get lost in the chat” screenshots, documents and voice notes are attached to the task they belong to, with a link back to the source message. Voice notes are transcribed. AI can understand screenshots when the plan allows it: screenshot analysis is not included on Free and starts with Pro.
Uncertain changes wait for a decision
Tydy does not apply every board change automatically. In the block “Uncertain changes wait for you” a low-confidence step becomes a proposal: accept, edit or ignore. Every proposal shows its source message, and applied actions can be undone. The demo AI Inbox has three items to review: add a label, move a task to another column and set a due date. A person decides what happens to each one.
How to start managing team tasks in Telegram
The practical answer to how to manage team tasks in Telegram is not a new command language in the chat. The team keeps writing in the messenger as usual. What changes is what happens to that conversation next.
- Create a workspace. Register a Tydy account. The Free plan does not need a card, so you can connect Telegram and create tasks straight away. You can start on the registration page.
- Connect the chats you choose. Add the groups, topics and personal Business chats where work is actually discussed. Tydy does not read the rest of Telegram. The page about tasks from Telegram explains how messenger tasks are set up.
- Let the team keep working in Telegram. Clients and colleagues write in text and send screenshots, documents and voice notes. An extra command such as “create a task” is not required for ordinary conversation: a batch of messages is read as one request.
- Watch the board and the dates. Assign a main owner and add a due date when there is one. Cards appear on the Kanban board, and the bot reminds that person in Telegram. You can turn on quiet hours and the morning digest if you want them.
This setup fits teams that already run client work in the messenger, including agencies and freelancers with several clients in Telegram. If you want to compare the “tasks from chat” approach with a separate tracker, see how to run the team’s tasks in Telegram and the guide to a Telegram task bot.
What it costs
Tydy is priced per workspace, not per chat member and not per seat. Payment is in rubles via YooKassa. The figures below come from the pricing page as of 8 November 2026. The page selects the monthly toggle by default. A yearly toggle is there with a −17% badge; this article does not invent separate yearly ruble amounts.
- Free, 0 ₽ per month. Up to 3 projects and up to 2 members. It includes tasks, Kanban and the task conversation, Telegram Hub, AI Inbox and deadline reminders. Screenshot analysis is not included. A custom Telegram bot is not included. No card is required.
- Pro, 990 ₽ per month (the page shows a Popular badge). Unlimited projects, up to 5 members, everything in Free, screenshot understanding and a custom Telegram bot.
- Team, 2 990 ₽ per month. Unlimited projects, up to 15 members and everything in Pro.
Deadline reminders in Telegram, the calendar by due date and overdue reports are included on every plan, including Free. The custom Telegram bot and screenshot analysis start with Pro.
You can see how the product works on the pages for connecting chats, the board, deadlines and reminders and pricing.
Questions
How to manage team tasks in Telegram?
Connect Tydy only to the groups, topics and personal Business chats where work is discussed. The product reads a batch of messages as one request and either creates a new task or updates an existing one. The task then gets an assignee, a status and a due date, cards live on a Kanban board, and the bot reminds the main assignee about the deadline in Telegram.
Can a team manage tasks without leaving Telegram?
Yes. Clients and colleagues keep writing in the chats they already use. Tydy adds tasks, a board, history and deadline reminders next to that conversation. You do not have to copy every message into a separate tracker. The team still works in Telegram, and the structure appears alongside it.
How does a Telegram message become a task in Tydy?
Messages from one person are read together, not one by one. Before anything is created, Tydy checks open and similar tasks. On the public product-page demo, the city-filter batch updates CRM-104 instead of creating a duplicate, and Marina’s notes about the Pay button, the screenshot and the voice note become one task, CRM-91.
Who receives deadline reminders?
The task’s main assignee, in a Telegram direct message, when the task has both a due date and an assignee. The bot does not write to the whole group. Each person chooses a reminder a day before, an hour before, or both. One overdue message is sent, with no hourly repeats. The message itself has Complete, +1 day, Tomorrow and Next week buttons.
Are deadline reminders included on the Free plan?
Yes. Deadline reminders in Telegram are included on Free, Pro and Team. The calendar by due date and overdue reports are on every plan as well. Telegram must be linked to the account. Quiet hours and the morning digest are optional.
How much does Tydy cost?
As of 8 November 2026, the monthly price is per workspace: Free 0 ₽, Pro 990 ₽ and Team 2 990 ₽. That is not a per-seat price and not a charge for every chat member. Payment is in rubles via YooKassa. The pricing page has a yearly toggle with a −17% badge. The Free plan does not require a card.
How is a Tydy task different from a chat message?
A task has an owner, a status and a due date. It lives on the board and keeps the conversation, files and internal notes. A chat message is easy to lose in the feed, and it does not say who took the work. When Tydy is not sure about a change, the change waits in the inbox as a proposal: a person accepts, edits or ignores it.
